Recording calls has become a vital part of everyday business life. Used in quality control, training, security or simply proving "who said what", all call for a reliable call recording solution. From single telephone recorder units through to systems that can record 30 channels of ISDN30. Software is also available for enabling voice recording direct to the hard disc of your PC which can be archived in your usual way for future reference. Telelecom Solutions & Services sell a range of voice recording including Retell, Oak & Geemarc.
To buy on-line, or to find out more information, please view our call recording equipment in our on-line shop.
If you record on the extension side of the PBX you will be able to record calls made between extensions. If you record on the line side you will not be able to record calls made between extensions.
Most businesses have more extensions than they have outside lines, so to record every call made into or out of the company would need less lines recorded if the outside lines are recorded rather than every extension.